List of Service Providers (Operators)

Last Updated: June 11, 2025

This list outlines the service providers (operators) who may process the personal information you provide to us and describes the related processing purposes.  

Should you have any questions, please contact us by email to privacy.officer@dyedurham.com.

The following operators may process the personal information you provide to us, as applicable by product:

GhostPractice

Provider

Processing Purposes

e4

To provide e4 Conveyancing (conveyancing management application) and e4 CreditCollections messaging portal

LexisNexis

To provide LexisConvey (conveyancing management application)

SMSPortal

To provide SMSPortal, which sends SMS to recipient customers

In addition, the following providers are used generally and may process the personal data you provide to us:

Provider

Processing Purposes

Amazon Web Services (AWS), Inc.

To provide cloud infrastructure hosting and related services

Aspire Technology Solutions Ltd.

To provide IT infrastructure services

Crowdstrike, Inc.

To detect, prevent, and respond to cyber threats and attacks

Google Cloud

To provide cloud infrastructure hosting and related services

Hubspot, Inc.

To store customer contact information and send customer communications

Lacework, Inc. | Fortinet, Inc.

To protect IT infrastructure

Microsoft Limited

To provide cloud infrastructure hosting and related services

Mimecast North America, Inc.

For email security

Wipro Solutions Canada Limited

To provide IT infrastructure service

Zendesk, Inc.

To store and manage customer support inquiries and tickets